PRIVACY POLICY
1. Introduction
Herenkou (“Company”, “we”, “us”, “our”) respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.
2. Information We Collect
2.1 Information You Provide
We may collect:
- Name and contact details (email, company name)
- Account login credentials
- Billing and payment information
- Content you input into the platform (e.g., keywords, articles, prompts)
- Brand voice guidelines, SEO strategies, and internal data you upload
2.2 Automatically Collected Information
We may automatically collect:
- IP address
- Browser type and device information
- Usage data (pages visited, features used, session duration)
- Log files and system activity
2.3 Third-Party Integrations
If you connect external services (e.g., WordPress), we may access:
- Website content and metadata
- Publishing permissions
- SEO plugin data (e.g., metadata fields)
We only access what is necessary to provide the service.
3. How We Use Your Information
We use your information to:
- Provide and operate the Platform
- Generate, analyze, and optimize content
- Deliver SEO insights and recommendations
- Automate publishing workflows
- Improve AI models and system performance
- Process payments and manage subscriptions
- Communicate updates, support, and service notices
4. AI Data Processing
By using the Platform, you acknowledge that:
- Your inputs may be processed by AI systems to generate outputs
- Data may be analyzed to improve performance and accuracy
- Outputs are generated algorithmically and may not always be accurate
We do not use your private content to train public AI models without safeguards.
5. Sharing of Information
We do not sell your personal data.
We may share data with:
- Trusted service providers (hosting, payments, analytics)
- Third-party integrations you authorize (e.g., WordPress)
- Legal authorities when required by law
All partners are required to maintain appropriate data protection standards.
6. Data Retention
We retain your data only as long as necessary to:
- Provide services
- Comply with legal obligations
- Resolve disputes and enforce agreements
You may request deletion of your data at any time (subject to legal requirements).
7. Data Security
We implement commercially reasonable security measures to protect your data, including:
- Encryption (where applicable)
- Access controls
- Secure infrastructure
However, no system is 100% secure, and we cannot guarantee absolute security.
8. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion
- Restrict or object to processing
- Request data portability
To exercise your rights, contact: hello@herenkou.com
9. Cookies and Tracking
We use cookies and similar technologies to:
- Enhance user experience
- Analyze platform usage
- Improve performance
You can control cookies through your browser settings.
10. International Data Transfers
Your data may be processed in countries outside your jurisdiction.
By using the Platform, you consent to such transfers, subject to applicable safeguards.
11. Children’s Privacy
The Platform is not intended for individuals under 18.
We do not knowingly collect personal data from children.
12. Changes to This Policy
We may update this Privacy Policy from time to time.
Continued use of the Platform after changes constitutes acceptance of the updated Policy.
13. Contact Information
For privacy-related inquiries:
Email: hello@herenkou.com
Website: https://herenkou.com